Frequently Asked Questions
Q: Why Chose Newton House Cleaning?
A: We are a local group who cares deeply about our work and also the impact it has on your daily life. We want to ensure not only that you are satisfied with the finished product but that the service fits seamlessly in to you and your families lives and enhances the time you have with each other.
Q: How often will you clean my house?
A: Entirely up to you! We can set up weekly, biweekly, monthly or custom programs. We know that quality and consistency matter- and in order to deliver that to you and ensure stable work schedules for our team, we ask for minimal changes to the frequency once you have a routine so that we can ensure the same team visits each week. If we don't provide consistent predictable work, we will not retain our employees who serve you!
Q: Do you service my city/town?
A: We serve the following cities and towns in Massachusetts:
Cambridge, Watertown, Brookline, Newton, Waban, Waltham, Needham, Weston, Wellesley, Natick, Weston, Wayland
Q: Can you give me an estimate over the phone or do you need to come to my home?
A: We can provide and estimated price range over the phone but we can not guarantee accuracy and would prefer to meet with you for a review of your unique and specific needs to ensure you are not only fully aware of what it costs but also the intended outcome is mutually understood.
Q:Should I/ How much do I tip your staff?
A: This is an extremely generous question, if you feel our staff deserves a tip we are not going to tell you how much, but we can tell you how much they appreciate the acknowledgement of their efforts. If you are scheduling a one time deep cleaning/moving cleanup our customers have historically tipped 15-20%. for recurring cleaning services the repeat and consistent work is more than appreciated, gifts around the holidays or for extraordinary work are appreciated by our staff!
Q: What's included?
A: We have several packages for routine cleaning that can be customized to fit your needs assuming they take generally about the same amount of time each visit.
Q: How much does the cleaning service cost?
A: This is incredibly difficult to answer without coming to your home to review with you the needs and wants but also the size of your space. Schedule a visit today!
A: We are a local group who cares deeply about our work and also the impact it has on your daily life. We want to ensure not only that you are satisfied with the finished product but that the service fits seamlessly in to you and your families lives and enhances the time you have with each other.
Q: How often will you clean my house?
A: Entirely up to you! We can set up weekly, biweekly, monthly or custom programs. We know that quality and consistency matter- and in order to deliver that to you and ensure stable work schedules for our team, we ask for minimal changes to the frequency once you have a routine so that we can ensure the same team visits each week. If we don't provide consistent predictable work, we will not retain our employees who serve you!
Q: Do you service my city/town?
A: We serve the following cities and towns in Massachusetts:
Cambridge, Watertown, Brookline, Newton, Waban, Waltham, Needham, Weston, Wellesley, Natick, Weston, Wayland
Q: Can you give me an estimate over the phone or do you need to come to my home?
A: We can provide and estimated price range over the phone but we can not guarantee accuracy and would prefer to meet with you for a review of your unique and specific needs to ensure you are not only fully aware of what it costs but also the intended outcome is mutually understood.
Q:Should I/ How much do I tip your staff?
A: This is an extremely generous question, if you feel our staff deserves a tip we are not going to tell you how much, but we can tell you how much they appreciate the acknowledgement of their efforts. If you are scheduling a one time deep cleaning/moving cleanup our customers have historically tipped 15-20%. for recurring cleaning services the repeat and consistent work is more than appreciated, gifts around the holidays or for extraordinary work are appreciated by our staff!
Q: What's included?
A: We have several packages for routine cleaning that can be customized to fit your needs assuming they take generally about the same amount of time each visit.
Q: How much does the cleaning service cost?
A: This is incredibly difficult to answer without coming to your home to review with you the needs and wants but also the size of your space. Schedule a visit today!
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